Understand The Role Of AI In HR

Artificial Intelligence is a technology that is defining new-age paradigms of operating business.

It is a tool that automates and accomplishes most of the low-value HR operations so that the bigger focus may be driven to the strategic scope of work. From recruitment to talent management, AI has the capacity to improve employee experience exponentially through quick and precise processing of enormous volumes of data. In the era today, AI capabilities are climbing new heights and driving the way we function.

The success of any firm is reliant on how efficiently and effectively people, process and technology integrate and produces value at optimum cost. Artificial Intelligence helps to automate most of the back office transactional work hence enabling quick service delivery. 

Why choose Artificial Intelligence for the HR function

Improved Employee Experience: 

With a high level of automation and a strong focus on customer experience around the environment, employees also expect a helpful and constructive experience when they come on board with individualized interaction. Consumer technology are affecting employee experiences these days and they are looking for options on how they wished to be engaged and supported.

Data-Driven decision making: 

While HR technology has been path-breaking and supported real-time data available to businesses, but many organizations still rely on manual techniques to derive insights and decisions from data. This activity is generally allocated to data analysts and consequently generates delays in drawing conclusions. Decisions also continue to be made with outdated or obsolete information.

Automation with Intelligence: 

Intelligent automation is a combination of AI with automation to enable machines to sense, understand, learn and act on its own or with little human help. Intelligent automation can not only accomplish manual chores but also make intellectual insights and conclusions like any human would do. Its capabilities can enable machines to understand processes and their aberrations. Not only this but AI may be integrated across all repetitive processes to enhance efficiency, productivity, and promote innovation.

Updating Employee Information: 

An employee can access his/her personal information including address, emergency contact number, organization data, and approval status of leaves, etc.
Conversational AI may also help with analytical and KPI driven information e.g headcount, top performers, etc.

Points to consider in deploying AI in HR

Because technology is developing quickly, businesses must exercise prudence while using AI systems.
The following factors are crucial to take into account while administering AI systems successfully:

Obtaining accurate data sets: For AI to work effectively, accurate and real-time data are crucial.
something impartial and all-inclusive. Thus, gather the appropriate data first, and then define the output-driven objective.

Implementing AI correctly: The setting for AI is very different from conventional IT environments.
To execute it, special abilities and practices are needed. Make sure to be precise when gathering the correct data sources, cleaning them up, and curating them.  

Clarity: It's crucial to comprehend and be aware of the insights that will be used. As a result, there has to be clarity and instruction on how to recognize the appropriate patterns to study and act upon.

Remove Bias: Based on the algorithms and logics fed into the system, AI can produce accurate and impartial outcomes. Make sure the data is accurate and never forget that AI will only do what you want it to do; it will not make decisions for you. 

AI-based HR interventions have the potential to significantly increase employee output and assist HR managers in improving employee performance and experience. AI-powered HR solutions can assess, forecast, and assist key stakeholders in making decisions. Adopt AI technologies that your company requires, fit with your organization's culture, and create the necessary digital maps. The AI function will eventually have a variety of effects on employees, and these effects include a quick and accurate user experience. As a result, it is extremely important to concentrate on employee needs and be aware of any potential implications. 

References.....

1. Eniola Sanyaolu;Rebecca Atsaboghena,Role of Artificial Intelligence in Human Resource Management: Overview of its benefits and challenges,DOI:10.13140/RG.2.2.22297.29283, December 2022.
2. Ch Jhansi,Artificial Intelligence in Human Resource Management, National Conference on Latest Innovations and Future Trends in Management ISSN: 2349-6002, January 2022.
3. Vivek V. Yawalkar, A Study of Artificial Intelligence and its role in Human Resource Management,KCES's Moolji Jaitha College Jalgaon, February 2019